![]() How to Recognize and Avoid Phishing ScamsĬheck if your email address is in a data breach Step 2. Report the phishing attack to the FTC at ftc.gov/complaint. Step 1. If you got a phishing email, forward it to the Anti-Phishing Working Group at If you got a phishing text message, forward it to SPAM (7726). The information you give can help fight the scammers. If you got a phishing email or text message, report it. Watch out for this fake email renewal scam that was created to look as if it was official correspondence from Norton Internet Security. Don’t give your bank account, credit card, or personal information over the phone to someone who contacts you out of the blue.Īnd if you do get a fake email like this, help your community by reporting it to the FTC at.Make your passwords long, strong, and complex.If you did give out your password, change it right away, update your computer’s security software, run a scan, and delete anything it identifies as a problem.Never give your password to a stranger on the phone, even if they claim to be from a company you recognize.If you want to call the company that supposedly sent the message, look up their phone number online. Don’t use the number in the email or text.If you get an email or text you’re not sure about: But if you let them, they could install malware, block you from getting to your own files, and sell you worthless services. Some scammers might ask you to “verify” your credit card information, while others might say they need your password to remote into your computer so they can remove the Norton program. If you call, you’ll be connected to a scammer. If this is a mistake, the email says, you should call immediately. ![]() ![]() ![]() (Tip: the emails are NOT from Norton.) The emails say you’ve been (or are about to be) charged for a Norton product - maybe an auto renewal or new order. People tell us they’re getting emails that look like they’re from Norton, a company that sells antivirus and anti-malware software. Scammers know that, and are taking advantage of it in a new phishing scheme. Your first instinct may be to immediately call the company or respond to the email and to stop the payment. Let’s say you get an email about a charge to your credit card for something you aren’t expecting or don’t want. Learn what to do if you received a suspicious phone call, email, or mail Verify that an email you receive from Norton is legitimate Report a spam or scam email to NortonLifeLock I have never had a McAfee product on my systems. I have had similar spam emails supposedly from McAfee. The odds of finding a Norton user are great. These spammers know nothing about whether you have a Norton product or not. So anyone trying to catch these spammers is playing wack-a-mole. Then after a day or two, they abandon the email address they used to send that spam and they start using another email address. The issue with these 'Norton' scams is that the sender will blast out hundreds of thousands of these emails hoping someone will reply. All an app can do is try to help filter this spam. No one can stop spam from being sent to your inbox. I received a similar one for McAfee, which I have never had on my systems. So it it like playing Wack-a-mole to try to stop these scammers.Įven if you never had a Norton product in your life, you are still likely to get one of these scam emails. You have probably noticed that the sender always has a different email address. You cannot stop these emails from being sent. If they get even a few replies, it is free money to them. I receive similar emails claiming to be for my non existent McAfee subscription. The odds of them finding a Norton user are quite high, and then the odds that the recipient's subscription is close to renewal are again high. They send this email to thousands of email addresses. The scammer does not know your subscription expiry date.
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